Terms of service

Welcome to Electric Fireplace Center ("Electric Fireplace Center," "we," "our," or "us"). By accessing or using https://electricfireplacecenter.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Site.

1. Use of Our Website

You agree to use this Site only for lawful purposes. You may not:

Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our systems.
Use automated tools to scrape or copy website content without permission.
Interfere with the operation or security of the Site.

We reserve the right to restrict or terminate access to users who violate these Terms.

2. Product Information

We make every effort to ensure product descriptions, pricing, specifications, dimensions, colors, images, and availability are accurate. However, manufacturers may change specifications without notice, and errors may occasionally occur.

We reserve the right to:

Correct pricing or typographical errors.
Modify product information at any time.
Limit quantities.
Cancel orders affected by inaccuracies.

Product images are for illustrative purposes and may differ slightly from the actual product.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices and promotions may change without notice. We reserve the right to cancel orders resulting from pricing errors, technical issues, or incorrect product listings.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Verify billing or shipping information.
Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a canceled order, a refund will be issued.

5. Payment

Payment is due at the time an order is placed.

We accept major payment methods offered during checkout. Orders will not be processed until payment has been authorized.

6. Shipping

Shipping estimates are provided in good faith but are not guaranteed.

Delivery times may vary due to:

Manufacturer availability
Carrier delays
Weather
Supply chain disruptions
Holidays

Electric Fireplace Center is not responsible for delays once an order has been shipped.

7. Returns & Refunds

Returns are subject to our Return Policy.

Many fireplace manufacturers have specific return requirements, including restocking fees, return authorization, or limitations on installed products.

Customers should review our Return Policy before making a purchase.

8. Product Installation

Electric fireplaces should be installed according to the manufacturer's instructions and all applicable local building and electrical codes.

Unless explicitly stated, Electric Fireplace Center does not provide installation services.

Customers are responsible for ensuring products are properly installed.

We recommend hiring a qualified electrician or contractor when appropriate.

9. Limited Liability

To the fullest extent permitted by law, Electric Fireplace Center shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business
Property damage resulting from improper installation or misuse

Our total liability shall not exceed the purchase price paid for the product.

10. Manufacturer Warranties

Products sold through Electric Fireplace Center are covered by the manufacturer's warranty where applicable.

We do not provide additional warranties beyond those offered by the manufacturer unless expressly stated.

Warranty claims should generally be submitted according to the manufacturer's warranty procedures.

11. Intellectual Property

All content on this Site, including:

Logos
Text
Graphics
Images
Product organization
Website design

is the property of Electric Fireplace Center or its licensors and may not be copied or reproduced without written permission.

Manufacturer trademarks remain the property of their respective owners.

12. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of those websites.

13. Disclaimer

THIS WEBSITE AND ALL PRODUCTS AND INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELECTRIC FIREPLACE CENTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.